Mount Evelyn Medical Clinic

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Reviews of Mount Evelyn Medical Clinic

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  T Hannagan Added January 31, 2023

  ★ ★ ★ ★ ★
  I have read a number of negative reviews of this clinic and am left wondering if the reviewers are referring to the same place my wife and I have been attending since it opened.
  
  We have had noting but positive experiences with the medical professionals since day one, including an instance where, without Dr K's intervention and twice-weekly treatment of my infection, would quite possibly have cost me my leg.
  
  For those who complain of long wait times, conveyor belt medicine is not practiced here and the time you are waiting means the patient before you is receiving the appropriate level of care their condition requires.
  
  I really believe one is getting the best here.
  
  Just be (a good) patient!
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  Matthew Morrison Added January 28, 2023

  ★ ☆ ☆ ☆ ☆
  Had an MRI requested through MEMC and once results were in, MEMC have refused to send through my results to my physio, insisting that I needed to discuss the results with my GP instead.
  Apparently my results don't belong to me, and so when I request that they're sent through to my treating physio, who will actually be doing the treatment, that cant be completed. Turns out the physio can just call for the results directly with the imager, so an utter waste of time from MEMC.
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  Graham Drew Photography Added January 23, 2023

  ★ ☆ ☆ ☆ ☆
  I filled out patient registration forms, tried to upload them to the clinic, upload would not work, told to ring clinic. Receptionist of 2 days on the job stated. "oh well we need those forms or we will not see you. Got told I was rude. I'm suffering with Covid 19 and need anti viral meds further action will be taken.
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  Hayley Carter-Field Added January 23, 2023

  ★ ★ ★ ★ ★
  I have been seeing Dr Shilpa for a few years and could not be happier with her service. She follows everything up for me and ensures I seek further advise until we reach the answer, unlike usual GPs who would do a few tests then dismiss as nothing is obvious. Very happy with the team here. Thankyou Team
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  Neem Nyima Added January 16, 2023

  ★ ★ ☆ ☆ ☆
  They said they were bulk billing for disability pensioners with an initial fee of $30 and then tried to charge me $59 for the first appointment. Might have been worth coughing up as they are close to home. They refused to refund the $30 cancellation fee when I disputed the additional $29 fee, which wasn't mentioned during the checkout process on mobile. When I disputed that she chucked me out rather than read the text she had sent me which only mentioned the $30 fee. Didn't have $60 in the bank. Management are quite dehumanizing. Interrupting her was labelled as aggressive after that accusations I was very careful with my tone and she was the one that spoke rather loudly and aggressively to me. She said she would call me back and didn't.

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